Score every store against the same standard on every visit, and leave with three fixes that have owners.
In RakuOps, a check answered No, a reading outside its limits, or a photo that does not match your best store's opens a fix for that store, with an owner and a due date.
Store visits often end with a chat and a list in someone's notebook. The next visit starts from scratch, and nobody can say whether the store is better than last month.
This visit scores the same things every time, checks the store's own records for the last week, and ends with three fixes that have owners. The next visit starts by checking those fixes held.
Free for one store, with unlimited users and no card. The checklist arrives ready to run, exactly as it is on this page, and you can change any check.
Run this template freeYes. Print it, save it as a PDF, or tick it off on this page. To run it at every store, with photos, readings that open a fix when they are out of range, and a scorecard that ranks your stores, use it in RakuOps. The free plan covers one store, with unlimited users.
What a customer sees first, the display, the service, the store's own records for the past week, and the team. Then agree three fixes with owners, and check them on the next visit.
A mystery shopper sees one visit as a customer. A store visit also checks the records behind the counter and ends with fixes the store agrees to. Most chains need both.