One site gets five-star reviews, another gets complaints. One turns a profit, another quietly loses money. Same brand, same SOP on paper, a completely different experience for whoever walks in. RakuOps gives every site the same standard, then uses AI to check the evidence each one sent back and flag what does not hold up, so you get a clear trail to fix the sites that slipped. Priced per site with unlimited users, so the people doing the work never need a licence.
Until then, the only site you really know about is the one you are standing in.
Run any process your team repeats
Built for teams whose work happens away from a desk
For the standards that have to look the same at every location
Your best process shouldn't live in someone's head or a stale doc. Turn it into a workflow your whole team follows - with the steps, owners and deadlines built in.
Drag steps into a template and add instructions, files, forms and due dates. Turn any SOP or checklist into a repeatable workflow - no code, no setup project.
Launch a workflow by hand, on a recurring schedule, or automatically when something happens. Every run becomes its own tracked checklist.
Each step goes to the right owner with a due date. See what's done, what's pending and what's overdue across every active run - and never chase a status update again.
Show or hide steps based on answers, branch the workflow, and automate handoffs - so the right task appears for the right person at exactly the right time.
Capture structured input with built-in forms, and gate steps behind approvals so nothing moves forward until it's reviewed and signed off.
Generate a workflow from a prompt, or start from a ready-made template. Every run keeps a complete, timestamped record of who did what and when - automatically.
Three steps. No code, no consultants, no setup project.
Turn a checklist or SOP into a template - steps, owners, instructions, forms and due dates. Or generate one with AI in seconds.
Launch a run manually, on a schedule, or on a trigger. Everyone instantly sees their tasks, deadlines and what comes next.
Watch progress across every run, get nudged on what's overdue, and keep a complete record of exactly what happened.
When a process lives in a doc or someone's memory, steps get skipped and quality drifts. Turn it into a workflow everyone follows the same way, every single time.
Most process tools charge for every person who touches the work, and make each one create an account before they can. The people running your sites will not do that, so the work goes back to WhatsApp and paper.
Send any step to anyone by email or link. No app to install. They open it, complete it, and it is recorded.
You pay only for the number of sites you run. Duty managers, cleaners, temp staff, vendors and contractors completing tasks cost nothing, however many there are.
Who did it, when, with photos, video, readings, forms and sign-offs attached. A complete audit trail without asking a single person for a status update.
Twelve sites completing a daily standard produce hundreds of answers and photos a week. Nobody reads them all. RakuOps applies artificial intelligence to every submission and tells you which ones do not hold up.
Every submitted step is reviewed against what the step asked for. A blank where a reading should be, a photo or video that does not show what it claims, a note that contradicts the checkbox above it: flagged at the moment it is submitted, with the specific issue named, rather than found in an audit months later.
“Which sites missed the washroom check this week?” “Show me every temperature log outside range in September.” Ask it the way you would ask an area manager, and get the answer with the underlying runs attached, without building a report.
Write what good looks like at your sites in a sentence and RakuOps drafts the steps, the form fields and the owners. Editing a draft is faster than starting from an empty template, and every site gets the same version of it.
Connect OpenAI, Anthropic or Groq and set which one RakuOps tries first. If a provider has an outage the next one takes over, and a dead key is reported rather than silently swallowed. Most tools give you one model and no say in it.
Included on every plan, Free included. AI credits come with each plan and you can bring your own keys instead.
Reviews and the P&L tell you a site is slipping. They never tell you which standard got dropped, on which shift, by whom. So the fix is a site visit, a phone call, and a promise it will not happen again.
Northgate is the one your customers are reviewing. Now you know which step, which days, and who to talk to.
Write the opening routine, the cleaning round or the food safety check once. Every site runs the same version, so a change reaches all twelve the same morning instead of twelve different WhatsApp groups.
A form step can ask for a photo, a short video, a reading or a signature, captured on the phone as the work happens, with the timestamp and the name of whoever did it. You stop taking a site manager's word for it, and they stop having to defend themselves from memory.
A missed step raises an action against a person and a date. It is closed with evidence too, so next week’s scorecard shows whether the fix held or the same site slipped again.
A single dashboard shows every active workflow, who's on what, and what's overdue - so you spend zero time asking "where are we on this?"
See all your workflow runs on one board - what's queued, what's in progress, and what's done. Nothing slips through the cracks.
No feature gates, no "call us to unlock automations." Every plan - including Free - includes unlimited workflows, automations, forms, approvals, dashboards, integrations, API and AI. Plans change on three things only: how many sites you run, how much photo and video you store, and how far back your completed-run history goes. Extra storage can be added on the top plan at $1 per GB per month. Users are unlimited on every plan, including Free, and nothing is ever deleted. The managers, staff, contractors and vendors completing tasks are free and unlimited on every plan, including Free. Annual billing gets you two months free.
RakuOps is process and workflow management software. You build your recurring processes once as templates, then run them as trackable checklists - with owners, due dates, forms, approvals, conditional logic and automations - so work happens the same way every time.
No. Everything is drag-and-drop. You can build a workflow and launch your first run in minutes - no code, no consultants, no setup project.
Any check or process your team repeats away from a desk: opening and closing standards, cleanliness and presentation checks, brand standard audits, food safety and temperature logs, temperature and hygiene logs, contractor and vendor sign-off - anything that should happen the same way every time and be provable afterwards.
No. Send a step to anyone by email or link and they complete it from their phone, with no app to install. They are not counted as users and cost nothing on any plan, including Free. You still get the full record: who did it, when, with photos, video, readings and sign-offs.
Yes. Launch runs on a recurring schedule or trigger them from an event, and use conditional logic to branch steps and automate handoffs - so the right task lands with the right person at the right time.
A WhatsApp group has no record of what was skipped, and a register nobody reads proves nothing. RakuOps sends the check to the person who does it, records the answer with photos or video and a timestamp, chases anything overdue on its own, and keeps a complete audit trail - without asking anyone to install or log into anything.
Minutes. Start free, pick a ready-made template like a store opening checklist or a food safety log, and send the first one to your team today. They do not need to sign up for anything.
Pick a template, send it to the person who does the job, and see it come back done - with photos, video, readings and a timestamp. Free to start, and the people completing the work are always free.